Checking In and Out


When is the time for check in and out?

【Check in】3 p.m. - 9 p.m.

 *The last town bus departs from the Miyanoura port at 8:45 p.m. and arrives in front of our main gate at 8:55 p.m..

【Check out】by 10 a.m.

 *Please bring your key back to the reception upon check out.

What do I need to check in?

Make sure you have your passport (or any legitimate IDs) when you check in.

Can I leave my bags?

Yes, we can keep your luggage before you check in and after you check out. Feel free to let us know!


Booking/Payment


How do I book a room?

You can check the availability online (from our website, Rakuten travel and Booking.com), or by calling, e-mail, fax, and. of course, visiting us directly.

Phone: 087-892-2838 (9 a.m.-6 p.m.)

Fax: 087-892-3871

Do you need deposit/my credit card information to secure my booking?

No, we don’t require them to secure your booking. However, we have a cancellation policy – please refer to the cancellation page for more information.

Tell me about your cancellation policy.

We require 3 days cancellation notice prior to your scheduled arrival. Check out the cancellation page for more information.

How old (young) do you consider to be a child?

At Tsutsujiso, accommodation fee will accrue for children between 3-12 years old.

Is it possible to send my luggage in advance?

Yes, we can keep your bags safely until when you check in. Send them to the address below with your name (or the guest’s name), the check-in date, and the type of the room you have booked.

Postal code: 761-3110

352-1 Naoshima-cho Kagawa-gun, Kagawa

JAPAN


Rooms/Facilities


How many people can you accommodate?

The maximum capacity of Tsutsujiso is 64 people. The breakdown is as followed:

 ・10 yurts (max. 4 people each) *2 extra beds are available (but the rooms will be quite cramped)

 ・3 Japanese cottages (2 regular cottages with max. 4 each & 1 large cottage with max. 8)

 ・3 Trailers (max. 2 each)

*Please be sure to let us know beforehand if you are a “group,” meaning more than 10 people.

We are a group and interested in staying and having meals.

Yes, groups more than 10 people are welcome for stay and having meals (lunch, dinner and breakfast). 

For a group meal, we would like to ask you to contact us at least 21 days before the date you wish to gather. Together we will talk about 1) number of guests, 2) budgets, 3) any food restrictions and preferences, and 4) the payment method.

Further, please let us know how you come to Tsutsujio from ports (by chartered bus, rental bicycle, taxi, the town bus etc.). The town bus is a small bus (max. capacity of 28 people) , has not space for large luggage and is a major mean of transportation for many of the local residents. Please use luggage lockers at Miyanoura port. 

Will I share a room with someone else?

No, all the rooms at Tsutsujiso are strictly private - no sharing with other guests will occur.

Can I share a bed with a child?

Yes. A child who is 0 - 2 years old can stay free of charge if he/she shares a bed with another guest.

Can I use my own tent and camp and cook at Tsutsujiso?

We are afraid you can’t. Camping with your own tents, cooking (like BBQ) at and in proximity to Tsutsujiso are strictly prohibited.

Is there a bathroom and toilet inside the room?

The only accommodation type with bath and toilet inside is the Japanese cottages. Yurts and trailers (caravans) do not have them inside, but the shared toilets are located close to them. As to bath, we have coin-operated shower booths (100 yen/10 min; open 24/7; no amenities equipped) and bathtubs (1,100 yen/50 minutes; prior reservations required; open 5 pm-12 am; towels and soaps provided). For the details, please check this page.

Are there cups, plates, and cutlery inside the room?

No. However we provide paper cups and tea bags for free in the rooms. Ask the receptionist for more information.

Do you have Wi-Fi?

Yes, we have Free Wi-Fi at some areas of Tsutsujiso.

Tell me about the amenities in the room.

A Japanese cottage has bath towels, face towels, yukata (Japanese pajama kimono), toothbrushes, razor blades, shampoo, conditioner, body wash, and a hair dryer equipped.

Yurts and trailers don’t have anything mentioned above, but our reception have them for rent and sale.


In-house Facility


Is shampoo available in a private bath?

Yes. shampoo, conditioner, body wash, a bath towel, a face towel and a hair dryer are provided in a private bath. For the details, please refer to this page.

I’m not staying at Tsutsujiso, but can I use the coin-operated shower?

Yes, the shower is open for anyone from 6 am until 9 pm (the bathtub is only for our guests). Our main gate will be closed at 9 pm, so please be sure to finish before that.

The shower has no towels and soaps equipped (soaps are available for sale at the reception), so make sure to bring them with you. 

Are there vending machines?

Yes, there are soft drink vending machines and one alcohol vending machine right next to the café (facing to the main gate). All of them are available for 24 hours.

Do you have a washing machine for my laundry?

No, we don’t.


Meals


Can we have meals at Tsutsujiso?

Yes, we can prepare dinner and breakfast with prior reservations (by 3 days before your scheduled arrival). Please contact us by telephone, e-mail or Fax. Menu details with pictures are available here.

When will my meals be served?

Breakfast: between 7:00 or 7:30 or 8:00 am (will be closed at 9:00 am sharp).

Dinner: Choose from 6 pm or 6:30 pm (L.o. 9:00 pm, will be closed at 9:30 pm sharp)

*Please be noted that the meal may not be provided if you are late for a mealtime. 

Can I take out my dinner/breakfast to my room?

We are afraid you can’t. Your dinner and breakfast will be served and consumed exclusively at the restaurant. You can bring and have your own food and beverages in your room, but please refrain from bringing them in to the restaurant.

I’m staying somewhere else but want to have meals at Tsutsujiso…

You’re welcome! Just contact us somehow (phone calls, emails, visiting our reception) and we will make a reservation for you. Note that our café has a limited number of seats, so early reservations are strongly recommended.

Can you prepare meals for vegetarians (vegans)?

Yes, we will try as much as we can. We need to know what exactly you don’t/can’t eat (for instance, can you eat eggs, dairy, ‘dashi’ the fish broth?), as well as what you usually eat. We are flexible to arrange meals for people with food allergies, too.

Do you have any kid’s menu?

We are afraid we don’t. We would like you to share your portion with your children. Please refrain from bringing your own food at the restaurant (*except for baby food). 

*Please let the staff know in advance if you would bring the baby food into the restaurant.


Access/Parking


How do I get to you from the ports?

After you get off a ferry at the Miyanoura/Honmura port, take a town bus (100 yen/adult, 50 yen/child) and get off at the last stop "Tsutsujiso". You will soon find a front gate of Tsutsujiso just beside the bus stop. Please go through the gate and pass by a café/restaurant, then you will find the reception for check-in.

*Please refer to the town bus timetable here.

Can you give me a ride?

We do NOT have the pickup service. 

Do you have a parking lot somewhere?

Yes and No – there is a free parking lot (open for 24/7) right next to our property and you can park there.

It actually belongs to the town, so, if you have any questions regarding the parking lot, please contact the Town Office. 

Do you have bicycles for rent?

No, we don’t. Most bicycle rental shops are located in the Miyanoura area (where the Red Pumpkin by Yayoi Kusama is) and some are in the Honmura area (where the Art House Projects are).  For more details, please refer to this page.

What are the means of transportation on the island?

You can use the Town Bus and rental bicycles to go around the island. You can also explore the island on foot.

The Town Bus (fare: 100 yen/adult & 50 yen/child) runs between ports to Tsutsujiso.

A Museum Free Shuttle is running in the museum area (between Tsutsjiso and the Chichu Art Museum).

 

◆The time tables of the town bus is available here(The red one is for the town bus.)

The free shuttle bus for museums is available here.

*The bus stop of the town bus is near the front gate of Tsutsujiso, beside a shinto shrine archway in front of the beach. The bus stop of the free shuttle bus is just in front of the front gate of Tsutsujiso.

 

The required time to explore on foot in Naoshima is as below. Please refer to the Naoshima Island Map.

*Please be noted that there are many steep roads, so there may be a big difference in the time required.

  • Miyanoura Port→Tsutsujiso:approx. 60 minutes
  • Honmura Port (Naoshima Port)→Tsutsujiso:approx. 25 minutes
  • Tsutsujiso → Benesse House Museum:approx. 15 minutes
  • Benesse House Museum→ Lee Ufan Museum :approx. 10 minutes
  • Lee Ufan Museum→Chichu Museum:approx. 10 minutes
  • Miyanoura Port→Honmura Port (Naoshima Port):approx. 30 minutes

 


Miscellaneous


Can I stay with my pet?

We are afraid you can't, 

If you wish to stay with your guide dog or service dog, please let us know when you make a reservation.

Is there a hospital on the island?

There is a tiny municipal clinic (Fureai Clinic, available 24/7) in the Miyanoura area.

30,000 yen is necessary as a deposit.

If things are serious, you need to go either to Uno or Takamatsu.

Are there banks or ATMs near Tsutsujiso?

Unfortunately there are NO ATMs close by Tsutsujiso, but there is one in the 7-eleven (in Miyanoura, open 6:30 am-10 pm, available both on weekdays and weekends). It takes international credit cards.

Further, there are ATMs in a bank (114 Bank, ATM is available at 8:45 am-6 pm, closed on weekends and holidays) and a post office (ATM's available time depends on the day of the weekright in front of the Town Office in Honmura area.

You can withdraw and exchange your foreign currency to Japanese yen at the 114 Bank (open 9 am-3 pm, closed on weekends and holidays).

Do we need to book the ferry/boat tickets? Can we buy them online?

No, ferry companies like the Shikoku Kisen and the Teshima Ferry don’t accept reservations. They don’t sell tickets online either. You need to visit the ticket station yourself for them.

Can we book tickets for the museums and Art House Projects?

Only some museums are required to be booked on line. For other museums, you need to visit the ticket station yourself. Regarding the ticket of Art House Project, you can buy it at Benesse House Museum, Honmura Lounge & Archive and Naoshima Tourism Association Office (at Marine Station "Naoshima"). For the details, please refer to the website of Benesse Art Site Naoshima.

Can you book tickets for the museums and Art House Projects for me?

No. Just like the ferry tickets, you need to buy them yourself. 

Can I go for a stroll near Tsutsujiso?

Absolutely! The beach in front of the rooms is private for our guests, and we are the closest to the Benesse House and other outside artworks. All these already make the area perfect for a stroll, but there are more - seasonal changes, as well as daily changes of the view is just remarkable. Sound of the waves, breathtakingly beautiful sunrise and sunset, bigger stars in the sky at night…come experience yourself! We are looking forward to see you :)

The area around our rooms are only for our guests, but anyone can enjoy their walk on the beach.

How to operate social media.

For the details, please refer to this page(Japanese only)