For Groups and Corporate Customers

Thank you for finding us for your big group (10 people or more).

Please read the below carefully to ensure a smooth and pleasant experience in Naoshima.

We look forward to your bookings.


Reservation


For a group, we would like to ask you to contact us at least 21 days before the date you would like to visit. Together we will talk about 1) number of guests, 2) how many rooms you need, 3) any food allergies and/or dietary restrictions if you would like meals at us, 4) the way to us from the ports, and 5) the payment method, etc.

Please contact us by e-mail or fax. 

E-mail: contact@tsutsujiso.com 

Fax: 087-892-3871

You could check the availability and book rooms online (from our website, Rakuten travel and Booking.com).


Price for Accommodation


 Please refer to this page for the details.


About Meals


For a group meal, we would like to ask you to contact us at least 21 days before the date you would like to visit. Together we will talk about 1) number of guests, 2) budgets, 3) any food allergies and/or dietary restrictions, and 4) the payment method, etc.

Please click here for the details on dinner and breakfast.

We highly recommend you make a meal reservation when you book a room at us as the tables for dinner/breakfast are limited.

 

If you have any food allergies and/or dietary restrictions, please notify us when you place an order.

If you are travel agents, please make sure to ask your clients about menu they would like and food allergies and/or dietary restrictions,  and notify us when you place an order. 

We may not be able to meet your requests on short notice.

 

Thank you for your understanding and cooperation. 



About closed days of the museums in Naoshima


Most of the museums in Naoshima are closed on Mondays. Further, some museums are required to be booked on line. 

Please check the website of Benesse Art Site Naoshima for the details on the museums and art-sites in advance to ensure a smooth and pleasant experience. 


About Town Bus


Please note that using the Town Bus for a group of more than 10 people is NOT recommended as the bus is quite small (max. capacity of 28 people) and there are literally no rooms for suitcases and big travel bags.

Moreover, they are one of the main means of transportation for the local residents, so we should avoid the situation where those in need can’t use the buses.

 

We strongly recommend you to travel light to/in Naoshima by utilizing lockers/luggage storage services in bigger cities like Okayama/Takamatsu, or charter the bus for your group (you can park it at a municipal free parking lot right next to Tsutsujiso).

If you are going to use the town bus, please make sure to let us know in advance.

 

Your understanding and cooperation is highly appreciated!

 


About Travel Information


"Naoshima Travel Information Site" Town-Naoshima Tourism Association official site has lots of information on the way to the island, museums and restaurants in Naoshima, town bus and ferries, model courses for sightseeing, and so on. It will make your trip more fun! 

 


Cancellation Policy for Accommodation


Cancellation fee will be charged for a last-minute cancellation as follows.

※Reception Hours  9 a.m.- 6 p.m.

(Please be noted that the a contact after 6 p.m. is treated as the one of the next date.)

When we receive your contact for cancellation Cancellation fee

after 6 p.m. on 22 days before your scheduled arrival

20% of your total amount for accommodation

after 6 p.m. of 2 days before your scheduled arrival

50% of your total amount for accommodation

after 6 p.m. of 1 day before your scheduled arrival

80% of your total amount for accommodation

after 6 p.m. on your scheduled arrival or No show

100% of your total amount for accommodation


Cancellation Policy for Meal


Cancellation fee will be charged for a last-minute cancellation as follows.

*Reception Hours  9 a.m.- 6 p.m.

(Please be noted that the a contact after 6 p.m. is treated as the one of the next date.)

When we receive your contact about cancellation

Cancellation fee

after 6 p.m. of 22 days before your scheduled arrival

20% of the fee for meals

after 6 p.m. of 2 days before your scheduled arrival

50% of the fee for meals

after 6 p.m. on 1 day before your scheduled arrival or No contact

100% of the fee for meals